IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEE’S EFFICIENCY IN A PUBLIS SECTOR, A CASE STUDY OF OKENE LOCAL GOVERNMENT COUNCIL/AREA OKENE, KOGI STATE
Pp:55 ₦ 3000 ($15) 1593792199PUB4 37 Hits 1-5 Chapters
Disclaimer: Note this academic material is intended as a guide for your academic research work. Do not copy word for word.
CHAPTER ONE: INTRODUCTION
1.1
Background to the Study
Many
public services today does not take the training and development of human
resources available to them seriously, they fail to understand that, the
success and failure of any public service depend mostly on the various
categories of trained personnel.
A
seasonal public service should have a well-articulated design programme for
systematic management, training and development to enhance the transformation
of policies and programmes contained in the annual budget into practical
realities.
Training
has come to be universally accepted as a vital input to improve the output of
any public service both qualitatively
and quantitatively. Training is the functions that enable others acquire
and applied knowledge, skills abilities and attitudes which they are some part.
Training is one of the management most crucial mean ofachieving objectives and
has been view as a public service sector most vital investment in human
resources.
Terry
(1989:201) states that the process of training and development is continuous
one. Money spend on the training and the development of the employee is swell
invested. Employees who have not yet receive adequate training being assigned
with responsibilities lack necessary confidence and technical know-how with
which to carry out the job.
The
employees should be assisted to advance into more responsibility through
systematic training and development. It is only then that he/she will feel
confident to carry out responsibilities of the job. Because he believes that he
has what is expected of him on the job and because he can do it, his enthusiasm
on the job increases, it is a person in that position who can think and
originate ideas as t know how best to carry out the task of the job.
People
who are not trained tend to sick to what they are thought the first time they
took over the job. They are frightened of doing the job in a different way
because something might go wrong, and what that risk they want to avoid
training and development is very vital to any public service for acquisition,
creating, maturing and motivation of competent personnel. This infact, prevents
frustration resulting from stagnation that leads to high personnel. It sharpens
the behavior and attitude to the work of any employees. The end results are
improved and enhance job performance.
According
to Gary (2003:187) training is a hall-mark of good management. An organization
or public service sector may have employees of abilities and determination with
appropriate equipment and management support, yet productivity falls below
expected standard.
The
missing factor in many cases is lack of adequate skill and knowledge, which are
acquired through training and development. It is evident that through personnel
training of the employee, knowledge can be acquired skill performance on the
job and increased output and most importantly to make the employee a part and
parcel of the job. Also, it has been obvious that some employees do not know
the benefit of training and development their staff, such as reducing cost,
wastages, increased output and bridging the communication gap.
These
problems boarder on ignorance both of the employees and the employees part of
the most offenders are the most business owner who are not interested in training
programmes for their employee so long as they can get money from them. To them,
training is redundant. This particular attitude is an unfortunate one, which is
the long run, will do such companies more harm than good. Nevertheless,
successful public sector realized the fact that human resources deserves the
required attention because it is a significant factor in management strategic
decisions, which guides the public sector in its future operation.
Most
public service today have realize the fact about even to point of sending some
of their staff on overseas training to meet with new and current technical
demands.
1.2 Statement of the Problem
Training,
development, maintenance and utilization of actual potentials, number of labour
force are determinants to the success of any public services sector. Adequate
planning is a major or crucial tool to the public services sector effectiveness
and efficiency. With this view the study is set to examine the impact of
training and development on employees efficiency in Okene Local Government
Area. Some of the factors among others that led to how level of productivity in
Okene Local Government Area include:
i.
The attitude to work is very low
because of lack of training
ii.
The high rate of exchange affect
training especially overseas course
iii.
Lack of effective communication with
the organization deprives workers from knowing the training opportunities
available to them.
iv.
Top management and technical staff are
not properly trained for proper productivity.
1.3 Research Questions
The
following questions were formulated for
the purpose of the study:
1. Can
employee’s attitude to work be very low because of lack of training?
2. Do
top management staffs think that training is the best way to improve the
efficiency of workers?
3. Does
lack of effective communication in the organization can allow workers to know
of the training opportunities available to them?
1.4 Objective of the Study
Training
is the activity that deliberately attempts to improve a person’s skill in a job
so, the main purpose of this work of study is to verify the impact of training
and development on employee’s efficiency as means of increase productivity in
the organization. Other objectives include:
i.
To verify how training and
development can enhance better output of workers.
ii.
To find out various ways in which
employee can acquire training and development.
iii. To
verify the adversity that could arise as a result of lack of proper training
and development.
iv.
To find out the relevance of
subjecting the employee into training.
v.
To find out how training and
development could boost the moral and behavior of employees.
1.5 Significant of the Study
The
work will be of great help to improve training and development of employee in
the below ways:
Firstly,
it will assist in highlighting some of the training needs, and the need to
train and development human resources in Okene Local Government Area for
efficient performance of the staff and to meet with new technical demands.
Secondly this study will acquaint both small and big public service sector the
essentiality of training and development of personnel especially in this our
environment that is dynamic. The research will also be of reference to other
student who might in the future embark on similar work on training ad
development.
1.6.0 Scope and Limitation of the Study
The
scope of this research or study covers the problems of training and development
of employee using Okene Local Government Area as a case study. It covers
between January and December, 2007.
The
limitation of the study on the other hand includes time factor, inadequate
textbooks journals and finance. All these serve as constraint to the study.
Time was the major constraint as it is very difficult to combine the research
with usual academic work also, the inadequacy of require textbooks from the
library is another constraint. However effort made elsewhere were successful.
Finance
was another constraint as a result of poor economic situation in the country;
little money was made available to finance this project. Despite of these
problems, the study was successfully done.
1.7 Definition of Terms
Training:
Training
is a technique or method used to give present and new employee basic required
skill for efficient execution of job for which he has employed.
Development:
Development
deals with the activities undertaken to expose an employee to perform and
additional duties and assume position of importance in the organizational
hierarchy.
Personnel/Human
Resources: This refers to people employed in a
service sector or institution.
Labour
Turn-Over: This refers to the rate at which
workers leave their jobs for jobs elsewhere.